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Delivery and Return Policy

Delivery

Your order will be shipped as soon as practicable.

A postal mailing address is required.

For free shipping, the minimum order amount does not include the cost of magazine subscriptions, online courses, virtual goods or donations.

Costs for Domestic AU Shipping

Order Subtotal Domestic Rate
$0.01 - $14.99 $4.95
$15.00 - $24.99 $6.50
$25.00 - $74.99 $9.50
$75+ Free

Costs for International Shipping

20% of shipment contents subtotal

Minimum : $10

Maximum : No limit

Item Availability Information

Clearance Items

Please note that the availability of clearance items is not guaranteed. If an item included in your order is found to be out-of-stock when your order is processed, the item(s) will be removed from your order and you will be refunded within 7 working days.

Backorder and Preorder Items

Backordered items will not ship until all items are in stock.

Orders including preorder items will ship according to your selected shipping method. The preorder items will ship separately when they arrive at the warehouse at no additional charge to you.

Returns

Damaged/Defective Items

Please contact customer service if you have a damaged item requiring replacement.

Cancellation Policy

In order to provide quick and accurate service, our order process is automated. We are unable to cancel or make changes to orders once completed. Please ensure that your order is accurate before clicking “Complete.”

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Answers in Genesis is an apologetics ministry, dedicated to helping Christians defend their faith and proclaim the gospel of Jesus Christ.

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